add faq of ssl error

Signed-off-by: Nzhoufeng <zhoufeng54@huawei.com>

resource/faq/FAQ_en.md

@@ -27,6 +27,12 @@ A: MindSpore utilizes many of the new features in Python3.7+，therefore we reco
 
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+Q: What should I do when error `SSL: CERTIFICATE_VERIFY_FAILED` occurs during pip install?
+
+A: Please append parameter `--trusted-host=ms-release.obs.cn-north-4.myhuaweicloud.com` after pip install command and try again.
+
+<br/>
+
 Q: What should I do when error prompts during pip install?
 
 A: Please execute `pip -V` to check if pip is linked to Python3.7+. If not, we recommend you

resource/faq/FAQ_zh_cn.md

@@ -27,6 +27,12 @@ A：MindSpore开发过程中用到了Python3.7+的新特性，因此建议您通
 
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+Q：使用pip安装时报错`SSL: CERTIFICATE_VERIFY_FAILED`，应该怎么办？
+
+A：在pip安装命令后添加参数`--trusted-host=ms-release.obs.cn-north-4.myhuaweicloud.com`重试即可。
+
+<br/>
+
 Q：使用pip安装时提示错误，应该怎么办？
 
 A：请执行`pip -V`查看是否绑定了Python3.7+。如果绑定的版本不对，建议使用`python3.7 -m pip install`代替`pip install`命令。