diff --git a/contact-center/app/src/main/resources/static/js/cskefu.js b/contact-center/app/src/main/resources/static/js/cskefu.js
index bc707c76641089c7992fd1b7201fef023eaad9b6..30d22ad438f821c81a611589303380406165d855 100644
--- a/contact-center/app/src/main/resources/static/js/cskefu.js
+++ b/contact-center/app/src/main/resources/static/js/cskefu.js
@@ -382,14 +382,24 @@ var Proxy = {
if(result.data.length>0){
type == "agent" ? $("#quickReplyBox").html("") : $("#ccaQuickReplyBox").html("") ;
$.each(sortByKey(result.data,'score'),function(i,n){
- var li = '
\n' +
- ' 问题:'+result.data[i].post+'
\n' +
- ' \n' +
- '
答案:'+result.data[i].reply_plain_text+'
\n' +
- '
\n' +
- '
\n' +
- ' '
- type == "agent" ? $("#quickReplyBox").append(li) : $("#ccaQuickReplyBox").append(li) ;
+ var answerList = result.data[i].replies;
+ var answer;
+ for(var i = 0; i < answerList.length; i++) {
+ if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
+ answer=answerList[i]
+ break;
+ }
+ }
+ if(answer) {
+ var li = ' \n' +
+ ' 问题:' + result.data[i].post + '
\n' +
+ ' \n' +
+ '
答案:' + answer.content + '
\n' +
+ '
\n' +
+ '
\n' +
+ ' '
+ type == "agent" ? $("#quickReplyBox").append(li) : $("#ccaQuickReplyBox").append(li);
+ }
if(i>4){
return false;
}
diff --git a/contact-center/app/src/main/resources/templates/apps/agent/mainagentuser.html b/contact-center/app/src/main/resources/templates/apps/agent/mainagentuser.html
index 4b1334b58e29c66b74282b84553b902037b333ac..594a7e0ebdd3047faea0a731f7035356e6b5c517 100644
--- a/contact-center/app/src/main/resources/templates/apps/agent/mainagentuser.html
+++ b/contact-center/app/src/main/resources/templates/apps/agent/mainagentuser.html
@@ -90,11 +90,11 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
});
});
});
-
+
KindEditor.lang({
evaluation :'满意度评价'
});
-
+
KindEditor.ready(function(K) {
editor = K.create('#message', {
height:"160px",
@@ -184,18 +184,29 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
textMessage:editor.html()
}
}).then(function(result){
+ console.log(result)
if(result.rc === 0){
if(result.data.length > 0){
$("#quickReplyAgentBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
- var li = ' \n' +
- ' 问题:'+result.data[i].post+'
\n' +
- ' \n' +
- '
答案:'+result.data[i].reply_plain_text+'
\n' +
- '
\n' +
- '
\n' +
- ' '
- $("#quickReplyAgentBox").append(li);
+ var answerList = result.data[i].replies;
+ var answer;
+ for(var i = 0; i < answerList.length; i++) {
+ if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
+ answer=answerList[i]
+ break;
+ }
+ }
+ if(answer){
+ var li = ' \n' +
+ ' 问题:'+result.data[i].post+'
\n' +
+ ' \n' +
+ '
答案:'+answer.content+'
\n' +
+ '
\n' +
+ '
\n' +
+ ' '
+ $("#quickReplyAgentBox").append(li);
+ }
if(i>4){
return false;
}
@@ -628,14 +639,24 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
if(result.data.length>0){
$("#quickReplyBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
- var li = ' \n' +
- ' 问题:'+result.data[i].post+'
\n' +
- ' \n' +
- '
答案:'+result.data[i].reply_plain_text+'
\n' +
- '
\n' +
- '
\n' +
- ' '
- $("#quickReplyBox").append(li);
+ var answerList = result.data[i].replies;
+ var answer;
+ for(var i = 0; i < answerList.length; i++) {
+ if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
+ answer=answerList[i]
+ break;
+ }
+ }
+ if(answer) {
+ var li = ' \n' +
+ ' 问题:' + result.data[i].post + '
\n' +
+ ' \n' +
+ '
答案:' + answer.content + '
\n' +
+ '
\n' +
+ '
\n' +
+ ' '
+ $("#quickReplyBox").append(li);
+ }
if (i>4){
return false;
}
diff --git a/contact-center/app/src/main/resources/templates/apps/cca/mainagentuser.html b/contact-center/app/src/main/resources/templates/apps/cca/mainagentuser.html
index eb0c4d4600f43132b97e208ccd7fed760a8fd4c0..c54a8baf50f5fd949ad69e1c77f1b1deb49fb343 100644
--- a/contact-center/app/src/main/resources/templates/apps/cca/mainagentuser.html
+++ b/contact-center/app/src/main/resources/templates/apps/cca/mainagentuser.html
@@ -172,15 +172,25 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
if(result.rc === 0){
if(result.data.length > 0){
$("#ccaQuickReplyAgentBox").html("");
- $.each(sortByKey(result.data,'score'),function(i,n){
- var li = ' \n' +
- ' 问题:'+result.data[i].post+'
\n' +
- ' \n' +
- '
答案:'+result.data[i].reply_plain_text+'
\n' +
- '
\n' +
- '
\n' +
- ' '
- $("#ccaQuickReplyAgentBox").append(li);
+ $.each(sortByKey(result.data,'score'),function(i,n){
+ var answerList = result.data[i].replies;
+ var answer;
+ for(var i = 0; i < answerList.length; i++) {
+ if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
+ answer=answerList[i]
+ break;
+ }
+ }
+ if(answer) {
+ var li = ' \n' +
+ ' 问题:' + result.data[i].post + '
\n' +
+ ' \n' +
+ '
答案:' + answer.content + '
\n' +
+ '
\n' +
+ '
\n' +
+ ' '
+ $("#ccaQuickReplyAgentBox").append(li);
+ }
if(i>4){
return false;
}
@@ -613,14 +623,24 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
if(result.data.length>0){
$("#ccaQuickReplyBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
- var li = ' \n' +
- ' 问题:'+result.data[i].post+'
\n' +
- ' \n' +
- '
答案:'+result.data[i].reply_plain_text+'
\n' +
- '
\n' +
- '
\n' +
- ' '
- $("#ccaQuickReplyBox").append(li);
+ var answerList = result.data[i].replies;
+ var answer;
+ for(var i = 0; i < answerList.length; i++) {
+ if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
+ answer=answerList[i]
+ break;
+ }
+ }
+ if(answer) {
+ var li = ' \n' +
+ ' 问题:' + result.data[i].post + '
\n' +
+ ' \n' +
+ '
答案:' + answer.content + '
\n' +
+ '
\n' +
+ '
\n' +
+ ' '
+ $("#ccaQuickReplyBox").append(li);
+ }
if (i>4){
return false;
}