# User Preference Error Codes

> **NOTE**
>
> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](errorcode-universal.md).

## 15500010 Failed to Delete the User Preference Persistence File
**Error Message**

Failed to delete preferences file.

**Description**

The operation of deleting the user preference persistence file failed.

**Possible Causes**

The possible causes are as follows:
1. The file name is incorrect.
2. The file path is incorrect.

**Solution**

1. Check that the file name is correct.
2. Check that the file path is correct.