diff --git a/en/application-dev/reference/errorcodes/errorcode-screenlock.md b/en/application-dev/reference/errorcodes/errorcode-screenlock.md new file mode 100644 index 0000000000000000000000000000000000000000..db1c6481b874be4d422528172f55467521185028 --- /dev/null +++ b/en/application-dev/reference/errorcodes/errorcode-screenlock.md @@ -0,0 +1,24 @@ +# Screen Lock Management Error Codes + +## 13200002 Screen Lock Management Service Is Abnormal + +**Error Message** + +The screenlock management service is abnormal. + +**Description** + +This error code is reported when the screen lock management service is not working correctly. + +**Possible Causes** + + +1. The service stops running due to unknown errors and is not automatically restored. +2. The service is running but does not respond due to unknown errors. + +**Solution** + +Run the **ps -ef** command to check whether the service is running. + +1. If the service is not running, restart the system. +2. If the service is running, close the service process and wait for automatic recovery. If the issue persists, perform step 1.