diff --git a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultLitePullConsumerImpl.java b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultLitePullConsumerImpl.java
index 280de46ff2d6d8a09e202083e48948f38ce10b9c..32b05d55e26d34c80400c2cd22f5dd08b5dfd8d6 100644
--- a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultLitePullConsumerImpl.java
+++ b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultLitePullConsumerImpl.java
@@ -626,9 +626,9 @@ public class DefaultLitePullConsumerImpl implements MQConsumerInner {
         }
     }
 
-    private long fetchConsumeOffset(MessageQueue messageQueue) {
+    private long fetchConsumeOffset(MessageQueue messageQueue) throws MQClientException {
         checkServiceState();
-        long offset = this.rebalanceImpl.computePullFromWhere(messageQueue);
+        long offset = this.rebalanceImpl.computePullFromWhereWithException(messageQueue);
         return offset;
     }
 
@@ -652,7 +652,7 @@ public class DefaultLitePullConsumerImpl implements MQConsumerInner {
         }
     }
 
-    private long nextPullOffset(MessageQueue messageQueue) {
+    private long nextPullOffset(MessageQueue messageQueue) throws MQClientException {
         long offset = -1;
         long seekOffset = assignedMessageQueue.getSeekOffset(messageQueue);
         if (seekOffset != -1) {
@@ -739,7 +739,14 @@ public class DefaultLitePullConsumerImpl implements MQConsumerInner {
                     return;
                 }
 
-                long offset = nextPullOffset(messageQueue);
+                long offset = 0L;
+                try {
+                    offset = nextPullOffset(messageQueue);
+                } catch (MQClientException e) {
+                    log.error("get next pull offset failed, maybe timeout exception");
+                    return;
+                }
+
                 if (this.isCancelled() || processQueue.isDropped()) {
                     return;
                 }
diff --git a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultMQPushConsumerImpl.java b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultMQPushConsumerImpl.java
index e08f78003044e5592aa27159635f4a18d86723f4..52cd25fa8aa88f303ca11c06b6369138d9f9bd82 100644
--- a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultMQPushConsumerImpl.java
+++ b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/DefaultMQPushConsumerImpl.java
@@ -270,7 +270,12 @@ public class DefaultMQPushConsumerImpl implements MQConsumerInner {
         } else {
             if (processQueue.isLocked()) {
                 if (!pullRequest.isLockedFirst()) {
-                    final long offset = this.rebalanceImpl.computePullFromWhere(pullRequest.getMessageQueue());
+                    long offset = -1L;
+                    try {
+                        offset = this.rebalanceImpl.computePullFromWhereWithException(pullRequest.getMessageQueue());
+                    } catch (MQClientException e) {
+                        log.error("compute consume offset failed, maybe timeout exception");
+                    }
                     boolean brokerBusy = offset < pullRequest.getNextOffset();
                     log.info("the first time to pull message, so fix offset from broker. pullRequest: {} NewOffset: {} brokerBusy: {}",
                         pullRequest, offset, brokerBusy);
diff --git a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceImpl.java b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceImpl.java
index b8972a92e8fdb3402b92c7c1b1a8015cb38a127b..8d31314b0f73e80d17f157180f5b74887d628592 100644
--- a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceImpl.java
+++ b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceImpl.java
@@ -28,6 +28,7 @@ import java.util.Set;
 import java.util.concurrent.ConcurrentHashMap;
 import java.util.concurrent.ConcurrentMap;
 import org.apache.rocketmq.client.consumer.AllocateMessageQueueStrategy;
+import org.apache.rocketmq.client.exception.MQClientException;
 import org.apache.rocketmq.client.impl.FindBrokerResult;
 import org.apache.rocketmq.client.impl.factory.MQClientInstance;
 import org.apache.rocketmq.client.log.ClientLogger;
@@ -373,7 +374,15 @@ public abstract class RebalanceImpl {
 
                 this.removeDirtyOffset(mq);
                 ProcessQueue pq = new ProcessQueue();
-                long nextOffset = this.computePullFromWhere(mq);
+
+                long nextOffset = 0L;
+                try {
+                    nextOffset = this.computePullFromWhereWithException(mq);
+                } catch (MQClientException e) {
+                    log.info("doRebalance, {}, compute offset failed, {}", consumerGroup, mq);
+                    continue;
+                }
+
                 if (nextOffset >= 0) {
                     ProcessQueue pre = this.processQueueTable.putIfAbsent(mq, pq);
                     if (pre != null) {
@@ -408,8 +417,17 @@ public abstract class RebalanceImpl {
 
     public abstract void removeDirtyOffset(final MessageQueue mq);
 
+    /**
+     * When the network is unstable, using this interface may return wrong offset.
+     * It is recommended to use computePullFromWhereWithException instead.
+     * @param mq
+     * @return offset
+     */
+    @Deprecated
     public abstract long computePullFromWhere(final MessageQueue mq);
 
+    public abstract long computePullFromWhereWithException(final MessageQueue mq) throws MQClientException;
+
     public abstract void dispatchPullRequest(final List<PullRequest> pullRequestList);
 
     public void removeProcessQueue(final MessageQueue mq) {
diff --git a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceLitePullImpl.java b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceLitePullImpl.java
index 9d1ea7492eea2ffc662defea11f4fe5d1bf84f38..286c684e43a52dc3759c0f3b9393e0ee75851ef4 100644
--- a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceLitePullImpl.java
+++ b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalanceLitePullImpl.java
@@ -74,8 +74,20 @@ public class RebalanceLitePullImpl extends RebalanceImpl {
         this.litePullConsumerImpl.getOffsetStore().removeOffset(mq);
     }
 
+    @Deprecated
     @Override
     public long computePullFromWhere(MessageQueue mq) {
+        long result = -1L;
+        try {
+            result = computePullFromWhereWithException(mq);
+        } catch (MQClientException e) {
+            log.warn("Compute consume offset exception, mq={}", mq);
+        }
+        return result;
+    }
+
+    @Override
+    public long computePullFromWhereWithException(MessageQueue mq) throws MQClientException {
         ConsumeFromWhere consumeFromWhere = litePullConsumerImpl.getDefaultLitePullConsumer().getConsumeFromWhere();
         long result = -1;
         switch (consumeFromWhere) {
@@ -118,7 +130,8 @@ public class RebalanceLitePullImpl extends RebalanceImpl {
                         try {
                             result = this.mQClientFactory.getMQAdminImpl().maxOffset(mq);
                         } catch (MQClientException e) {
-                            result = -1;
+                            log.warn("Compute consume offset from last offset exception, mq={}, exception={}", mq, e);
+                            throw e;
                         }
                     } else {
                         try {
@@ -126,7 +139,8 @@ public class RebalanceLitePullImpl extends RebalanceImpl {
                                 UtilAll.YYYYMMDDHHMMSS).getTime();
                             result = this.mQClientFactory.getMQAdminImpl().searchOffset(mq, timestamp);
                         } catch (MQClientException e) {
-                            result = -1;
+                            log.warn("Compute consume offset from last offset exception, mq={}, exception={}", mq, e);
+                            throw e;
                         }
                     }
                 } else {
diff --git a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePullImpl.java b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePullImpl.java
index 9dd408c1d140ea4f7ce4aa31df5e5181c997b753..6df7eb7f00cb3141bda3cef444f6a88c7abeeadd 100644
--- a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePullImpl.java
+++ b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePullImpl.java
@@ -20,6 +20,7 @@ import java.util.List;
 import java.util.Set;
 import org.apache.rocketmq.client.consumer.AllocateMessageQueueStrategy;
 import org.apache.rocketmq.client.consumer.MessageQueueListener;
+import org.apache.rocketmq.client.exception.MQClientException;
 import org.apache.rocketmq.client.impl.factory.MQClientInstance;
 import org.apache.rocketmq.common.message.MessageQueue;
 import org.apache.rocketmq.common.protocol.heartbeat.ConsumeType;
@@ -68,11 +69,17 @@ public class RebalancePullImpl extends RebalanceImpl {
         this.defaultMQPullConsumerImpl.getOffsetStore().removeOffset(mq);
     }
 
+    @Deprecated
     @Override
     public long computePullFromWhere(MessageQueue mq) {
         return 0;
     }
 
+    @Override
+    public long computePullFromWhereWithException(MessageQueue mq) throws MQClientException {
+        return 0;
+    }
+
     @Override
     public void dispatchPullRequest(List<PullRequest> pullRequestList) {
     }
diff --git a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePushImpl.java b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePushImpl.java
index 9582391622cf6d2c0555e6e0b4d75ca9b9fef48c..666b696ffa89a631243e2e6533cfa82a52ff383f 100644
--- a/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePushImpl.java
+++ b/client/src/main/java/org/apache/rocketmq/client/impl/consumer/RebalancePushImpl.java
@@ -137,8 +137,20 @@ public class RebalancePushImpl extends RebalanceImpl {
         this.defaultMQPushConsumerImpl.getOffsetStore().removeOffset(mq);
     }
 
+    @Deprecated
     @Override
     public long computePullFromWhere(MessageQueue mq) {
+        long result = -1L;
+        try {
+            result = computePullFromWhereWithException(mq);
+        } catch (MQClientException e) {
+            log.warn("Compute consume offset exception, mq={}", mq);
+        }
+        return result;
+    }
+
+    @Override
+    public long computePullFromWhereWithException(MessageQueue mq) throws MQClientException {
         long result = -1;
         final ConsumeFromWhere consumeFromWhere = this.defaultMQPushConsumerImpl.getDefaultMQPushConsumer().getConsumeFromWhere();
         final OffsetStore offsetStore = this.defaultMQPushConsumerImpl.getOffsetStore();
@@ -159,7 +171,8 @@ public class RebalancePushImpl extends RebalanceImpl {
                         try {
                             result = this.mQClientFactory.getMQAdminImpl().maxOffset(mq);
                         } catch (MQClientException e) {
-                            result = -1;
+                            log.warn("Compute consume offset from last offset exception, mq={}, exception={}", mq, e);
+                            throw e;
                         }
                     }
                 } else {
@@ -187,7 +200,8 @@ public class RebalancePushImpl extends RebalanceImpl {
                         try {
                             result = this.mQClientFactory.getMQAdminImpl().maxOffset(mq);
                         } catch (MQClientException e) {
-                            result = -1;
+                            log.warn("Compute consume offset from last offset exception, mq={}, exception={}", mq, e);
+                            throw e;
                         }
                     } else {
                         try {
@@ -195,7 +209,8 @@ public class RebalancePushImpl extends RebalanceImpl {
                                 UtilAll.YYYYMMDDHHMMSS).getTime();
                             result = this.mQClientFactory.getMQAdminImpl().searchOffset(mq, timestamp);
                         } catch (MQClientException e) {
-                            result = -1;
+                            log.warn("Compute consume offset from last offset exception, mq={}, exception={}", mq, e);
+                            throw e;
                         }
                     }
                 } else {